Had an accident? Know your legal rights

Know your legal right

Your Car. Your Choice.

Did you know following an accident, it's your legal right to have your car repaired anywhere of your choice, regardless of what your insurer may say?

All Insurers have an obligation governed by the FCA to ‘Treat customers fairly’, you do not need to use your insurance company's favoured establishment and you do not need two estimates.

Your insurers 'recommended repairer' may not have manufacturer approval or hold a BS10125 approval, and they may not use genuine parts like we do here at Master Cars (Birstall).


Accident Assistance

Give us a call first!

Accident Assistance

If you are ever unfortunate enough to be involved in a road traffic accident that was not your fault, give us a call and take advantage of our complimentary accident assistance service.

Just one phone call and we will recover your vehicle if undrivable, provide you with a replacement vehicle if you were not at fault, so you are kept mobile, and have our expert technicians repair your vehicle back to its original standard.

Accidents can be very stressful. We provide a complete hassle-free experience and take all the stress and worry out of your hands. We will communicate directly with your insurance and third parties and keep you updated throughout the whole process.

Vehicle Recovery

Vehicle Recovery

If you require recovery of your undriveable vehicle after an accident, give us a call on 01924 478 487 and one of our recovery vehicles will be at hand to ensure you get home quickly, safely and stress free. We will also arrange for your car to be repaired by our skilled technicians at our state-of-the-art repair facility.

Courtesy Cars & Mobility

Courtesy Cars & Mobility

We have a selection of manual and automatic courtesy cars and vans available to keep you mobile whilst we are repairing your vehicle Subject to availability. We can offer free collection and delivery within a certain radius.

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